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We offer One-window platform for all your Multiple Social Stats, Customer Voices Tracking and Management!
Static-A tracks your social media feedback and all unstructured online data, reviews through our social media analytics tool, and place them into an easy-to-read and act-on reporting portal, rationalizing your brand social reputation management and customer feedback review management
We track your social media performance, improvise your social strategy, and keep an eye on everything your customers are experiencing!
Social media customer feedback and reviews are growing on sharp edge and this can serve as an extremely influential part of the customer experience strategy. Static-A social media feedback and voices monitoring tool allow you to guage your social media performance and respond to customer messages within our analytics and social media reporting portal.
Social Media Importance Statistics
An estimated 67% of consumers now use social media networks like Twitter and Facebook to seek resolution for issues
Nearly 70% of consumers have said that they have used social media for issues to do with customer service on at least one occasion
48% of consumers expect a response to social media questions and complaints within 24 hours.
Guage – Monitor – Respond – Protect your brands Online Goodwill and Social Loyalty!.
Beyond researching how customers are talking about your brand on popular social media sites, there are many high-level review sites for specific industries. Customer reviews on these websites can gather some of the most useful information, helping your brand provide the superior value that customers are anticipating!
All of these social media feedbacks are used to engage and connect with your customers in hopes to provide a seamless customer experience for your customers. Your social media analytics are gathered into one integrated reporting platform, giving insights on how you perform in social media world to your product review pages and more, are working together to create a seamless customer experience.